60 Day SIZE Guarantee

60 Day SIZE Guarantee*

We offer a 60 Day SIZE GUARANTEE for any NEXX helmets purchased from the NEXX Australia website (retail sales only, trade orders do not qualify). 

We offer ONE free return for an exchange of size up or down within 60 days from the original date of purchase. Please call or email customer service for your return label.

60 Day SIZE Guarantee terms and conditions:

• The helmet must be returned in the original, and undamaged, manufacturer's packaging. 
• The helmet itself will not be accepted for return if the helmet has been worn, scratched or damaged in any way. Don’t take it outside for a test ride!
• Don't remove any of the protective films.
• Pinlocks not installed, protective plastic still on the visor.
• Internal padding not removed.
• If we believe that the shell of the helmet has been compromised in any way, we will not accept the return.
• All tags/ stickers/ decals/ films must still be attached to the helmet.
• All accessories/ items included with the helmet must be returned in their original undamaged packaging. 
• In summary, everything must be returned, as new, as you received it. 
• DO NOT affix the label to the original helmet box, your return will be rejected and sent back to you. This is the customer's responsibility to ensure all conditions are met prior to taking to the post office. Should the original box be received back to us in damaged or in an unsatisfactory condition there may be a chance that we will not accept your return.
• Should we deem a returned item to not be brand new, in resalable condition, we reserve the right to charge return postage costs to return the item back to you.

The 60 day size guarantee is only available to Australian address orders.